All products come with a 24 months UK warranty. Please remember that where quoted, life ratings are indicative – they are not the span of warranty. In the event of any problems our liability will be restricted to the purchase price paid for goods. We accept no liability for consequential damage howsoever caused (the original receipt is needed). This guarantee will be null and void if there is evidence of incorrect use or installation or customer modification of the product. Correct installation instructions can be downloaded from our website at the product pages. Postage and packing of returning the faulty item is covered by the customer.

Please note: there is no warranty for 12V lighting products used with unsuitable transformers.

Also there is no warranty for striplights cut into pieces, we suggest that customers try the striplights before they are cut into size.

For the modes of returning an item, please see our returns policy.